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When Small Means Big Business

 
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OUR SERVICES

 



MANAGED IT SERVICES
Firmament Solutions managed services solution assumes responsibility for your entire IT operations. Our skilled and highly technical staff will manage your assets, review and monitor your systems, hardware, network and security. Fix what's broken and look for cost saving alternatives. We provide a 24/7 help desk to respond and resolve technical issues, monitor and maintain servers; provide data and network security, prepare and implement a disaster recovery plan and data backup.
HOSTING SOFTWARE SERVICES
Firmament certified professionals can provide Citrix and Microsoft hosted Service. These services include shared and dedicated hosting for websites, images, and applications. Our services include, but are not limited to hosted desktops, applications, and software services; mobile device management; secure file share and synchronization, plus the infrastructure for self-service provisioning and secure networking. We specialize in Citrix XenApp and Microsoft Remote Desktop Services. In addition, we can provide administration support for mobile devices, such as smartphones, tablet computers, laptops and desktop computers; and network management solutions ensuring that the network is protected from unauthorized users; eliminate bottlenecks in the network; ensure the network is available to users; and respond to networking hardware and software malfunctions.

IT asset management can eliminate waste and improve efficiency.

CLOUD SERVICES
Delivering what you need, wherever and however you need them. With cloud computing we can improve your network and infrastructure availability, performance and reliability. In the cloud we can provide remote operations support; monitor your networks, system performance and resolve issues remotely. Our web based services include virtual storage and server options and application monitoring.
HOSTED SERVICES
Delivering what you need, wherever and however you need them. With cloud computing we can improve your network and infrastructure availability, performance and reliability. In the cloud we can provide remote operations support; monitor your networks, system performance and resolve issues remotely. Our web based services include virtual storage and server options and application monitoring.
IT ASSET MANAGEMENT
Firmament Solutions can manage your assets. We will conduct a detailed inventory of your company's hardware and software and using that information assist you in making an informed decisions about IT-related purchases and redistribution. This will minimize unnecessary asset purchases and making the best use of current resources.

IT asset management can eliminate waste and improve efficiency.



TECHNICAL SUPPORT
Firmament Solutions can provide 24/7 help desk support and onsite technical staff to resolve and fix your technical problems. We provide technical support and advice to computer users; installing and configuring computer hardware, software, systems, and networks. As well as, investigate, diagnose and solving computer software and hardware issues.
NETWORK SERVICES
Let our team of professionals ensure that your applications remain in good working order by responding to environment changes (such as working with new applications or upgraded applications). Our support may require you to run tests on your applications to make sure that they still process correctly using the new operating systems,etc. Click here to see all services.
APPLICATION SUPPORT
Let our team of professionals ensure that your applications remain in good working order by responding to environment changes (such as working with new applications or upgraded applications). Our support may require you to run tests on your applications to make sure that they still process correctly using the new operating systems,etc. Click here to see all services.
VOICE COMMUNICATIONS
Firmament Solutions can provide operations and maintenance support for voice communications networks. Let us take care of the installation and operations; preventive maintenance; troubleshooting and configuration management of your voice communications networks.
 MOBILE COMMUNICATION SERVICES
As companies continue to support an increasingly virtual workforce, mobile communications are taking center stage. Employees expect to be able to work from anywhere—and a large part of how they do that is by leveraging smart phones to access enterprise applications and communications. Let Firmament Solutions provide support for your mobile devices, by providing a full range of support services, including antivirus and repairs.
 ISP SERVICES
Providing access to the internet. Firmament Solutions can provide email mailbox hosting services and email servers to send, receive and store email; and a variety of technologies to connect to the internet including broadband connectivity; such as, cable and fiber optics. Additional services such as file transfer protocol (FTP), web-hosting and cloud services, as well as physical servers can be added to your menu of ISP services.
 BREAK FIX
Let Firmament Solutions be the provider you call when your computer and printers need to be repaired, your device has a virus and is giving unpredictable results, your equipment and/or software needs to be upgraded. Providing information technology repairs at an affordable rate with experienced, certified professionals.
 
 
About Us


Firmament Solutions delivering IT solutions that allow you to focus core businesses processes. Providing services 24/7 with experienced, highly skilled professionals.








  Our Services

Our services portfolio spans the entire information technology lifecycle – from the initial design to implementation and continuing management.







  Services Plans

Firmament Solutions managed services plans are designed to improve your operations and while cutting your expenses.







 
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510 Plaza Dr.; Suite 2260
College Park, GA 30349
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