Careers

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When Small Means Big Business

CAREERS

Looking for a company that encourages creativity and provides opportunity for growth, Firmament Solutions is a great place to be. Whether you are starting your career or ready for the next steps; Firmament Solutions offers a work environment where we recognize and value your strengths and match those with jobs and assignments to build a successful future. We have positions across the United States.

Below is just a small sampling of our positions. Complete the career application and identify those positions in which you would like to apply. We’ll compare your application to our current openings and/or keep your application on file for future openings. Not all positions are listed, if you have experience in an area not identified, please let us know.

Questions? Send an email to careers@firmamentsolutions.com.

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Frequently asked questions

Excellent problem-solving and customer service skills. Thorough knowledge of PC hardware, software and networking connections.

Duties include: Install, configure and maintain desktop and laptop PCs and peripherals, such as printers. Install and configure application and operating system software and upgrades. Troubleshoot and repair hardware and network connectivity issues. Remove old equipment.
Perform data migration to new machines.

Excellent problem-solving, communication and interpersonal skills. Must be patient, positive and have a customer-friendly attitude. Strong technical understanding of various hardware, software and networking systems.

Duties include: Troubleshoot and manage hardware, software and network problems. Analyze and identify trends in issue reporting and devise preventive solutions.

Must possess technical skills and experience with a variety of network protocols, software and hardware in LAN and WAN operations.

Duties include: Troubleshoot, analyze and diagnose network operations. Administer the operation of LAN/WAN related network services. Coordinate and implement network software and hardware upgrades. Administer LAN/WAN security, antivirus and spam control measures.

We are seeking a motivated, experienced individual to join our IT consultancy as a Telecommunications Technician. As part of our team, you work directly with clients in installing, repairing, and upgrading telecommunications technology and infrastructure. This may involve everything from traditional phone lines and fiber optics to wireless and satellite technologies. This position requires you to have broad technical knowledge of communications technologies, both traditional and emerging, strong attention to detail, and excellent organizational and communication skills. Our ideal candidate has at least a bachelor’s degree in telecommunications or a related field, in addition to prior consulting experience.

We have an immediate opening for a highly skilled Electrical Technician to service our mechanical operations throughout our facility. You will respond to requests for electrical repairs and breakdowns as well as perform routine maintenance and upgrade equipment, as necessary. Candidates must know how to troubleshoot programmable logic controllers (PLCs) and make adjustments or repairs if they are not working properly. We prefer applicants who have at least two years of professional technician experience and have a flexible schedule.

Extensive experience with desktop hardware software applications, operating systems and network connectivity. Proactive in anticipating and resolving problems. Maximize efficient use of computing resources. Experience installing and supporting PC and laptop hardware and software.

Duties include: Manage an inventory of installed software. Manage software licensing. Create policies and procedures for upgrades. Ensure new equipment is installed and ready to operate on schedule. Analyze and make recommendations for hardware and software standardization. Create user accounts. Manage access and control.

Strong problem solving skills. Must be analytical with good communication skills. In-depth knowledge of systems hardware and software

Duties include: Install operating system software patches and upgrades. Analyze, troubleshoot and resolve system hardware, software and networking issues. Configure, optimize, fine-tune and monitor operating system software and servers. Perform system backups and recovery. Conduct server builds.

Must be an analytical thinker and problem solver, and an effective communicator. Understand and have experience working with hardware and software systems (installation, maintenance and life cycles).

Duties include: Analyze systems hardware and software problems. Develop technical solutions. Translate user and/or system requirements into functional technical specifications. Write detailed documentation. Install, test and debug application systems.

Understanding of all aspects of computer and network security, including firewall administration, encryption technologies and network protocols. Analytical with strong oral and written communications, and problem solving skills.

Duties include: Perform security audits, risk assessment and analysis. Make data systems security recommendations. Research attempted breaches of data security Identify and remove security weaknesses. Formulate security policies and procedures.

We are seeking an experienced Operator capable of printing large format digital printing equipment, Digital Print, Screen Print, Embroidery, Heat Transfer, Dye Sublimation and much more! In this position, you will create the screen-printed products. Screen printing is the process of pressing ink through a stenciled mesh screen to create a printed design. As a screen printing machine operator, your duties and responsibilities are to setup the press, monitor production, adjust the machine to meet specific client specifications, and inspect the finished products to ensure they meet specifications and pass quality inspections.

Our telecommunications company is looking for a Communications Technician to join our field service team. You will provide support for data communications systems and equipment on behalf of our clients. This may include performing new installations, add-ons, and moves. You will also perform preventative maintenance and explain the correct operation of equipment to end-users. Applicants should have a minimum of an associate degree in telecommunications or electronics. Experience with cable installation, cable splicing, and wiring is also a plus.

We have an immediate opening for an experienced HVAC Technician. You will travel to each client’s location to inspect their current equipment, identify problems with their units, and perform necessary repairs or routine maintenance. When required, you will install new systems and ensure they are running smoothly. We work with both commercial and residential customers, so you must know how to work with small and large HVAC equipment. Our ideal candidate has at least one year of professional HVAC repair experience and can work independently.

Our billing office seeks a Payment Poster to oversee payment intake and post payments reconciliation processes. In this role, you will manually and electronically process and post a high volume of billing statements while updating account adjustments and keeping records of account standings. Our ideal candidate has a post-secondary degree and at least one year of experience working in accounts receivables, with remittance processing, or in a similar medical billing or customer service role.

We have an immediate opening for an experienced Cable Technician. You will join our field service team to service both commercial and residential clients. Job duties include installing new cable systems, troubleshooting current systems that are causing problems, and repairing voice and data cables when necessary. You will usually respond to calls on your own, but some large jobs require you to work with a team of technicians. We prefer candidates who have at least one year of professional experience, but we are willing to train the right person.

Must have demonstrated knowledge and experience with project management methodologies. Must have exceptional communication and interpersonal skills to collaborate with a development team and make project presentation.

Duties include: Manage overall coordination of IT applications development projects, from planning through implementation. Set project scope, priorities, deadlines and deliverable schedules. Facilitate discussions and consensus among various project stakeholders, such as analysts, application programmers and clients Manage and monitor project budgets and expenditures.

Our telecommunications company is looking for a Broadband Technician to assist with residential and commercial service calls. In this role, you install equipment for high-speed internet and cable. As part of this process, you may have to drill holes and assist with fiber optic cabling, something that allows us to offer our customers a higher bandwidth. You also troubleshoot issues by running diagnostic tests and recording RF levels. While we are looking for someone who has some experience with wireless networking and cable installation, we are more than willing to train the right applicant. Since this is a field service and support position, applicants must have a valid driver’s license.

We are seeking an experienced Network Technician to join our IT operations team. You will install, maintain, and monitor network equipment for our clients. Before the installation, you will analyze their networking needs and prepare the area for router installation. Once the equipment is in, you will monitor the system to ensure it runs properly and troubleshoot any issues that may arise. You must be proficient with Cisco and Juniper switches and routers, as well as structured cable systems. Some travel is required, and occasional night and weekend work.

Background in all aspects of networking technology. Excellent written and oral communication skills. Experience with network operating systems such as Windows Server, Novell and Cisco. Experience with routers, switches, cabling and other essential network hardware.

Duties include: Assess business and application requirements. Plan, design and upgrade network installation project. s Establish and maintain backup, version-control and viral defense systems. Troubleshoot network architecture. Make recommendations for system fixes and enhancements. Make recommendations for leverage network installations.

Strong technical background. A working knowledge of network management protocols, networking architecture, authentication practices and security administration. Excellent troubleshooting and communication skills.

Duties include: Implement network security policies and procedures. Administer and maintain firewalls. Manage, monitor and update virus-prevention systems. Ensure all network security updates, patches and preventive measures are in place. Perform intrusion detection analysis.

High level of analytical and creative skills, and in-depth knowledge of data systems and database methodology, design and modeling. An effective communicator. Working knowledge of network management, distributed databases and processing, application architecture, and performance management. Experience with Oracle, Microsoft SQL Server or other databases in various operating systems such as UNIX, LINUX, Solaris and Microsoft Windows.

Duties include: Understand and evaluate business requirements. Translate business requirements in to database solutions. Create data design models, database architecture and data repository design. Coordinate and maintain enterprisewide data architecture. Establish and document data standards. Create and test database prototypes.

Our company is looking for a Data Center Technician to maintain our systems and hardware. Our ideal candidate has a bachelor’s degree in computer science, as well as some experience with cable installation and computer terminal maintenance. In this position, you will respond to service requests, troubleshoot issues, and run periodic tests to make sure our systems are running at peak efficiency. You should be comfortable working with a variety of equipment, including CAT6, CAT5, and fiber optic cabling.

Must have a strong technical knowledge in database structure, configuration, installation and practice. Must have knowledge and experience in applications such as Microsoft SQL Server, Oracle, and IBM DB2.

Duties include: Manage, monitor and maintain company databases. Make requested changes, updates and modifications to database structure and data. Ensure database integrity, stability and system availability. Maintain database backup and recovery infrastructure.

We are looking for an experienced IT Field Technician to join our information technology solutions team. You will serve as the face of the company, travel to client locations for installations, maintenance, or repairs of servers and networks. This may include working with email, printers, video conferencing equipment, and VPN. For customers who have connectivity or hardware issues, you will troubleshoot via online chat, phone, or in-person to fix the problem. Our preferred applicant has at least one year of technical experience and a customer-oriented mindset.

We are looking for a reliable, skilled maintenance worker to perform essential upkeep tasks throughout our facility. In this position, you will be responsible for a wide variety of activities such as repairs and cleaning to ensure that our facilities are both tidy and functional. Being reliable and self-motivated with a keen eye for detail is essential in this job, as the ideal candidate will have significant work experience and solid technical knowledge. You should have the manual dexterity and physical stamina necessary for this work.

Our company is seeking a Data Technician to help maintain the physical infrastructure of our web-based data storage system. In addition to testing and replacing hardware and other components, you will help rack and stack equipment in a way that either supports or increases our power capacity. You will also be part of the ticket management team, so you may be asked to provide basic IT support to our non-technical employees. Our facility utilizes handheld scanners to track the location and use of all tools, parts, and equipment. Applicants should have some prior experience with hardware and cable installation.









    PC TechnicianHelp DeskLAN/WAN AdministratorTelecommunication TechnicianElectrical TechnicianDesk Support AnalystSystem AdministratorSystem AnalystData Security AnalystDigital & Screen Print OperatorCommunications TechnicianHVAC TechnicianPayment PosterCable TechnicianPROJECT MANAGERBroadband TechnicianNetwork TechnicianNETWORK ARCHITECTNETWORK SECURITY ADMINSTRATORDatabase ArchitectData Center TechnicianDatabase AdministratorIT Field TechnicianMaintenance WorkerData Technician


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