Services

It services

OUR SERVICES

National Deployments

As a full-service IT infrastructure company, IT Infrastructure installation, and technology Provider there are no large-scale configurations we haven’t seen and orchestrated successfully. Whether you need single site implementation or nationwide project assistance we know the questions to ask and have the resources to answer. Documenting the process is key in any successful project deployment. Our expert team is highly skilled in the detailed development of the  IT infrastructure management services procedures that result in the overall effectiveness of the plan. Coordination of the key IT infrastructure components – from acquisition, to staging, to pre-installation site visits, to on-time installation – is what Firmament Solutions provides on a local, or regional basis.

Preventive Maintenance

Preventive maintenance services are available on an optional basis and can be priced on a flat fee, per device, or per location rate. You have invested a significant amount of capital into your hardware infrastructure – so it only makes sense to protect that investment with regularly scheduled maintenance with one of the top IT infrastructure management companies.

Technical Staff

We provide our own internal w2 employees for on-site, dedicated technical staff to augment your core IT infrastructure and core infrastructure solutions as a cost-effective alternative. We offer certified technicians and flexible scheduling to meet your exact requirements, including Hardware, Software, and Network Engineers. These competitively priced resources are available on a full or part-time basis to meet the challenges you face from Cable Installers, break-fix repairs, desk side support, network administration, and other activities.

HOSTED SERVICES

Delivering what you need, wherever and however you need them. With our Infrastructure & Cloud Management Services you can improve your network, availability, performance and reliability.In the cloud we can provide remote operations support service; monitor your networks, system performance and resolve issues. Our web based services include virtual storage and server options and application monitoring to deliver complete managed infrastructure solutions and network infrastructure consulting & IT Services.

IT ASSET MANAGEMENT

Firmament Solutions can manage your assets. As your IT infrastructure solution provider, we will conduct a detailed inventory of your company’s hardware and software and using that information to assist you in making informed decisions about IT-related purchases and redistribution. This will minimize unnecessary asset purchases and make the best use of current resources.

IT infrastructure and asset management can eliminate waste and improve efficiency.

TECHNICAL SUPPORT

Firmament Solutions can provide 24/7 help desk support and onsite technical staff to resolve and fix technical problems regarding core infrastructure servers. We provide Developing and Building of IT infrastructures, different types of Technical Installation services as well as infrastructure consultations. We also investigate, diagnose and solve computer software and hardware issues.

NETWORK SERVICES

Let our team of professionals ensure that your applications remain in good working order by responding to environment changes (such as working with new applications or upgraded applications). Our support may require you to run tests on your applications to make sure that they still process correctly using the new operating systems,etc. Click here to see all services.

APPLICATION SUPPORT

Let our team of professionals ensure that your applications remain in good working order by responding to environment changes (such as working with new applications or upgraded applications). Our support may require you to run tests on your applications to make sure that they still process correctly using the new operating systems,etc. Click here to see all services.

VOICE COMMUNICATIONS

Firmament Solutions can provide operations and maintenance support for voice communications networks. Let us take care of the Enterprise Infrastructure Solutions; installation and operations; preventive maintenance; troubleshooting and configuration management of your voice communications networks.

Security Surveillance

A Firmament surveillance system gives you 24x7x365 managed security services of experts who activate sirens ,alarms, and recorded voice commands to send criminals running. We notify law enforcement when necessary, however our goal is to eliminate losses completely.

Circuit Monitoring

Not all things are created equal. There is more than one place to buy a circuit, but the only place to buy a monitored circuit is from Firmament Solutions. Our core infrastructure services and circuit monitoring solution allows you to have a consolidated view, alarming, and alerting strategy across all carrier’s circuits. We believe there is value in having professional infrastructure build services and third party monitoring.

BREAK FIX

Let Firmament Solutions be your IT infrastructure consulting provider that you call when your computer and printers need to be repaired, or your device has a virus and is giving unpredictable results, your equipment and/or software needs to be upgraded. Providing information technology repairs at an affordable rate with experienced, certified professionals.